Privacy Policy

Last updated: October 31, 2025

Welcome to United Fuel Co. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://unitedfuelco.com  (“Website”) or interact with us.

1. Information We Collect

We may collect information in two main categories:

a. Personal information you provide

• Your name

• Email address

• Phone number

• Mailing address or business address (for delivery or invoicing)

• Project or service details (e.g., fuel type needed, delivery location)

• Any other information you voluntarily submit (for example via contact or quote request forms)

b. Information collected automatically

• IP address

• Device type, browser version, operating system

• Pages visited on our Website, time spent, referring/exit pages

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Responding to your inquiries, requests or service needs

• Scheduling and fulfilling fuel deliveries, equipment services, or other products

• Improving our Website, our service offerings, and your experience

• Sending marketing or promotional communications (only with your consent)

• Administering our business operations and for internal reporting and analytics

• Complying with legal obligations and protecting our rights

3. Sharing Your Information

We will not sell, rent or trade your personal information to third parties for their marketing purposes. We may share your information as follows:

• With trusted service providers who assist us (for example website hosting, analytics, email communications) under contract to keep your data confidential

• With carriers or subcontractors if needed to deliver fuel or services to you

• When required by law or to respond to legal process, protect our rights or the rights of others

• In connection with a business transaction (e.g., merge, acquisition, sale of assets) in which case your information may be transferred as an asset

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience on our Website and to collect information about usage. You can set your browser to refuse cookies, but if you do, some parts of the Website may not function properly.

5. Data Retention

We will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, or as required by law. Once we no longer need the information, we will securely delete or anonymize it.

6. Security

We use commercially reasonable physical, technical and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security.

7. Children’s Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information about a child under 13, please contact us and we will take steps to delete the information.

8. Your Rights

Depending on your location, you may have rights regarding your data, including to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your information

• Withdraw consent where we are relying on consent as the legal basis for processing
  If you wish to exercise any of these rights, please contact us as specified below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new policy on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

United Fuel Co.
Contact Number: (217) 892-2083
Email: shelleywarner@unitedfuelco.com
Location: 536 N. Ohio Ave. Rantoul, IL 61866